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Alice
Name:HanseNet Telekommunikation GmbH
Address:Überseering 33a, 22297 Hamburg
Telephone:0800 / 411 0 411 (14 cents/min from the German fixed network)
Homepage: Alice
Alice
Alice Special Offers (Until June 30, 2017)

Alice's biggest asset is that they offer DSL contracts with minimum contract periods starting at 1 month. This is a flexibility which very few providers offer. Ideal for people who don't know how long they'll be in one place. If you need to terminate a contract, simply give notice 4 weeks before the end of the month.

The fastest DSL connection they offer is 50Mbit/s (Alice Fun Speed and Alice Comfort Speed).

Currently Alice offers a 10€ reduction on regular prices of all DSL products for the first 12 months of the contract period and also another 50€ as welcome bonus. That means you can save 170€ in total if you sign a contract this month.Most of the packages from Alice offer a free WLAN router.

If you sign an Alice Fun or Alice Comfort contract this month, you get an HD Media receiver for high-resolution television, free for the first 24 months (after that, it costs 2.90 €/Mon).

Alice Comfort and Alice Comfort Speed customers get the anti-virus program "McAfee Internet Security 2010" for up to 3 PCs for free for 3 months (after that, it costs 4.90€/Mon).

Alice DSL Packages
Here are the DSL products from Alice and their detailed information. Don't forget you have to pay an extra 9.90€ as postage fee for them to send you the required hardware.

Alice  Packages

Bandwidth

Min. Contract Period (Months)

Internet Flatrate

Telephone Flatrate

Hardware

Monthly Cost

Details

Alice Light

16MBit/s

24

Included

Not Included

Not Included

14.90 €

Details

Alice Light

16MBit/s

1

Included

Not Included

Not Included

24.90 €

Details

Alice Fun

16MBit/s

24

Included

Included

Included

19.90 €

Details

Alice Fun

16MBit/s

1

Included

Included

Included

29.90 €

Details

Alice Comfort 

16MBit/s

24

Included

Included

Included

29.90 €

Details

Alice Comfort

16MBit/s

1

Included

Included

Included

39.90 €

Details

Alice Fun Speed

50MBit/s

24

Included

Included

Included

34.90 €

Details

Alice Fun Speed

50MBit/s

1

Included

Included

Included

44.90 €

Details

Alice Comfort Speed

50MBit/s

24

Included

Included

Included

44.90 €

Details

Alice Comfort Speed

50MBit/s

1

Included

Included

Included

54.90 €

Details


* The main difference between the Alice Fun and Alice Comfort packages is that Alice Comfort puts more emphasis on service: the hotline is free for Alice Comfort customers, while Alice Fun customers will be charged 14 cents per minute, and Alice Comfort customers are guaranteed to get service within 8 hours.
About Alice

Alice is a brand of HanseNet Telekommunikation GmbH, a subsidiary of Telecom Italia. Founded on September 22, 1995, Alice has more than 900 employees and over 2.3 million DSL customers (data from end of 2008).

Alice mainly focuses on the area of internet and broadband applications such as voice services. Their internet services are available in both small and large cities throughout Germany. In addition to private customers, Alice also provides internet services for business customers, such as permanent connection and voice services.

When Alice entered the internet provider market , it rocked the DSL market with their short-term contracts, an unprecedented offer. Currently the shortest contract available is for one month. This option attracts a lot of business and private users who are looking for such flexibility.

Alice provides different cost-effective internet services. Customers can get an internet and telephone flatrate package starting at only 19.90€. Customers who want to get rid of Deutsche Telekom connections at home and take an all-inclusive-package from Alice can take advantage of Alice's "Wechselservices". They will handle the terminating of your current fixed phone contract and even help keep your old fixed telephone numbers from Deutsche Telekom and mobile phone number, if you wish. Alice will even foot the costs which might arise from keeping your old numbers. If you happen to live in an area which Alice's DSL services do not cover yet, you still have the possibility of getting online with an UMTS stick, which is free for use the first three months. They guarantee that the DSL connection will be activated within 3 weeks of confirmation of order, which is extremely short in comparison to other providers.


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-- The Best All-Rounder --                                                                  [X] Close

1&1 is our current favorite and all-round recommendation with their reasonable prices and stable network performance. Currently the broadest bandwidth you can get from 1&1 is 50Mbit/s.The HomeServer (included in HomeNet s) is one of the best WLAN Routers in the market. You even get a 1000GB online storage for free, if you choose one of the HomeNet s. With it you can access and share any kind of file (e.g. videos and photos) from anywhere and with anyone (that's cheaper than buying your own domain for sharing files online!). Additionally their HomeNet s offer an entertainment , which gives you access to their huge online video library and internet radio.

You can have a quick check to see if 1&1 DSL is available where you live:

 

-- Shortest Minimum Contract Period --                                                       [X] Close

Congstar is currently the only provider offfering contracts without a minimum contract period. Our recommendation for people who need this flexibility (people with working holiday visas or people who are always on the move).

Congstar Package

Bandwidth (Kbit/s)

Min. Contract Period (Months)

Monthly Cost

Details

Surfpaket Plus 2000

2048

0

22.98 €

Details

Surfpaket Plus 6000

6016

0

25.97 €

Details

Surfpaket Plus 16000

16000

0

27.97 €

Details

1&1

The next best deal is from Alice. They offer contracts starting from a minimum of 1 month.

Alice Package

Bandwidth (Kbit/s)

Min. Contract Period (Months)

Monthly Cost

Details

Alice Fun

16000

1

29,90 €

Details

Alice Light

16000

1

24,90 €

Details

Alice Comfort

16000

1

49,90 €

Details

1&1

If you have any problems or questions about how to order online or you need more assistance, don't hesitate to contact us.


-- Shortest Minimum Contract Period --

-- Cheapest --                                                                       [X] Close

Currently 1&1 offers the cheapest DSL internet service on the market: 2Mbit/s for only 14.99€ per month. (2Mbit/s is usually sufficient for light and medium internet users, for example, if you use the internet for general surfing and email use and only occasionally download music/video clips)

1&1 Package

Bandwidth (Kbit/s)

Monthly Cost

Details

1&1 Surf-Flat 2000 Basic

2048

14.99 €

Details

1&1 DSL Surf-Flat 6000

6016

16.99 €

Details

1&1 DSL

Versatel is also a good deal. It's a bit more expensive than 1&1, but worth the few extra Euros, if you want a package which is tailored to your specific needs. They allow you to mix and match their services for a "customized“, cost-effective package.

Versatel  Package

Bandwidth (Kbit/s)

Monthly Cost

Details

Basis-Flatrate DSL 2000

2048

19.90 €

Details

Basis-Flatrate DSL 6000

6000

22.40 €

Details

If you have any problems or questions about how to order online or you need more assistance, don't hesitate to contact us.


-- Cheapest --

-- Fastest --                                                                       [X] Close

Currently Unitymedia offers the fastest internet service available (120Mbit/s).If you are looking for smooth surfing at ultra-fast-speed, then look no further.

03_um_01_468x60.gif


If you have any problems or questions about how to order online or you need more assistance, don't hesitate to contact us.


-- Fastest --

-- Best Quality --                                                                       [X] Close

T-Home, a subsidiary of Deutsche Telekom, offers the best quality in terms of stable network connections. Afterall Deutsche Telekom has the most extensive telephone network infrastructure.


1&1

However, they are also known for being a bit expensive and their services a bit lacking... If you're looking for the best quality in terms of customer service or the best for a price range, the following are also top-class:


1&1 DSL Unitymedia

If you have any problems or questions about how to order online or you need more assistance, don't hesitate to contact us.


-- Best Quality--